Disclaimer: This specific job posting is for demonstration purposes only for potential corporate recruiters.
Company: IT Services Group DEMO Ltd
Location: Montego Bay, Jamaica (On-site)
Employment Type: Full-Time
About the Role:
We are seeking a proactive IT Support Technician to provide technical support to internal users and regional clients. The technician will ensure that systems, devices, and accounts are running efficiently and securely.
Key Responsibilities:
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Resolve support tickets related to hardware, software, and connectivity issues.
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Administer user accounts in Active Directory and Microsoft 365.
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Perform device compliance and application deployment through Intune.
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Document procedures and maintain an accurate IT asset inventory.
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Assist with backup and disaster recovery operations.
Required Qualifications:
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CompTIA A+ or MCSA certification.
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2+ years of helpdesk or IT support experience.
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Working knowledge of Windows 10/11 and Microsoft Intune.
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Excellent communication and problem-solving skills.
Benefits and Perks:
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Overtime pay and shift allowances.
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Health insurance and pension plan.
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Paid training and certification support.
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Subsidised lunch and transportation.
Why Apply:
This is a great opportunity for a skilled technician who enjoys hands-on work and direct interaction with users. The role offers solid career growth and exposure to enterprise-level technology management.
Salary Range: JMD $2,800,000 – $3,800,000 per year